What are the brokerage’s policies for safeguarding its clients’ confidential information? Are there procedures for passwords, messages, files, intranets and social media? Each of these may unwittingly expose a client’s confidential information and is an opportunity to plan in advance how that information is to be protected. The Company Policy should set forth the procedures to change the agency relationship so no dual agency is created. Is it your brokerage’s policy is to run these transactions through the brokerage? What happens if you represent a purchaser that is interested your home? You will recall that license law was recently amended to prohibit agents from acting as dual agents in transactions in which the agent is a principal or the agent has an interest in the entity that is a principal. Agents handling their own transactions.

Which types of agency does your brokerage offer? Larger brokerages practice split agency on in-company transactions and limit dual agency to only those circumstances where a singular agent is involved. This is because the brokerage is so small it is impossible to segregate buyer’s agents from listing agents to preserve the confidential information of each respective side. Smaller brokerages tend to practice dual agency on all in-company transactions. The distinction comes in when there is an in-company transaction. Most brokerages practice seller agency, buyer agency and dual agency. Setting the brokerage agency relationships.Let’s take a look at the policy’s content and how it may be expanded upon to set brokerage policy and equip agents with the foundations for a successful practice. It can be used as a policy manual for brokerage operations and a vital training tool for new agents. However, this document can serve a more important purpose. We all know that every brokerage is tasked with developing a mandatory company policy.

Real estate broker policy manual